Privacy policy

Privacy Policy

Last updated: 16 September 2026

This Privacy Policy describes how MummyJourney, available at https://mummyjourney.store, collects, uses, stores, and shares your personal information when you visit our website, purchase our digital products, communicate with us, or otherwise use our services.

MummyJourney is operated by:

Legal Business Name: Oxygen O2 Technology
Store/Trade Name: mummyjourney.store
GST Registration Number (GSTIN): 27CPFPB0625E1ZH
Address: Pranit Niwas, Baramati, Maharashtra 413102, India
Email: pranit@mummyjourney.store
Phone: +91 91457 37272

By accessing our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you use our store, we may collect the following categories of personal information:

Information you provide directly

  • Your first and last name

  • Email address

  • Phone number

  • Billing address

  • Order and transaction details

  • Customer-support messages and enquiries

  • Reviews, feedback, or other information submitted by you

  • Marketing and communication preferences

As we primarily sell digital products, a shipping address is generally not required unless an order contains a product that requires physical delivery. However, Shopify or the payment provider may collect billing information for payment verification, fraud prevention, taxation, or legal compliance.

Payment information

Payments are processed by the payment providers available during checkout. We generally do not directly receive or store your complete debit card, credit card, UPI PIN, banking password, or other sensitive payment credentials.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

Information collected automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser and device type

  • Operating system

  • Pages viewed and links clicked

  • Date and time of visits

  • Referring website or advertisement

  • Shopping-cart activity

  • Checkout activity

  • Cookie and similar technology information

  • General location derived from your IP address

  • Information about how you interact with our website and advertisements

2. How We Use Your Information

We may use your personal information to:

  • Process and manage your orders

  • Confirm payments and transactions

  • Deliver digital products, download links, files, or account access

  • Send order confirmations and important service messages

  • Provide customer support

  • Respond to questions, complaints, refund requests, or technical issues

  • Prevent fraud, unauthorised transactions, and misuse of our website

  • Maintain website security

  • Improve our products, website, checkout experience, and advertising

  • Measure website and marketing performance

  • Display relevant advertisements where permitted

  • Send promotional emails or messages when you have consented to receive them

  • Maintain financial, tax, transaction, and business records

  • Comply with applicable legal and regulatory obligations

  • Establish, exercise, or defend legal claims

We process personal information only for legitimate business purposes, contractual requirements, legal obligations, or with your consent, as applicable.

3. Digital Product Delivery

When you purchase a digital product, your email address and order information may be shared with the digital-delivery service or application used by our store so that your files, download links, or access instructions can be delivered.

You are responsible for providing a correct and accessible email address during checkout.

4. Shopify

Our store is hosted on Shopify. Shopify provides the ecommerce platform that allows us to display products, process orders, operate checkout, and manage customer information.

Shopify may collect and process personal information when you visit the store, create an account, add products to your cart, complete checkout, or otherwise interact with the store.

Your information may be processed or stored by Shopify and its authorised service providers in countries other than India, subject to applicable safeguards and legal requirements.

You can learn more by reading the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/consumers

5. How We Share Personal Information

We may share personal information with service providers that help us operate our store, including:

  • Shopify and its authorised service providers

  • Payment gateways and payment processors

  • Digital-product delivery applications

  • Bundle, checkout, and order-management applications

  • Email and customer-support service providers

  • Website hosting and security providers

  • Analytics and performance-measurement providers

  • Advertising platforms such as Meta, when enabled

  • Accountants, auditors, legal advisers, or professional consultants

  • Government authorities, regulators, courts, or law-enforcement agencies when required by law

These parties may process information only to provide their services, comply with legal obligations, prevent fraud, protect rights, or perform other permitted functions.

We do not sell your personal information for money.

6. Advertising and Analytics

We may use analytics and advertising technologies, including tools provided by Shopify, Meta, Google, or similar providers.

These technologies may collect information about your device, browser, store activity, purchases, and interactions with advertisements. This information may be used to:

  • Measure advertising performance

  • Understand customer behaviour

  • Prevent repeated or irrelevant advertisements

  • Create audiences for advertising

  • Display advertisements that may be relevant to you

  • Improve our website and marketing campaigns

Where required, advertising or non-essential cookies will be used according to your consent choices.

You can control certain advertising preferences through your browser settings, device settings, cookie-consent options, and the privacy settings offered by the relevant advertising platform.

7. Cookies

Our website and service providers may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used for:

  • Keeping products in your shopping cart

  • Remembering your preferences

  • Operating and securing checkout

  • Detecting fraudulent activity

  • Understanding website performance

  • Measuring advertisements

  • Personalising content and marketing

You may block or delete cookies through your browser settings. However, disabling essential cookies may prevent certain store or checkout features from working correctly.

For more information about cookies used through Shopify, visit:

https://www.shopify.com/legal/cookies

8. Marketing Communications

If you consent to receive marketing communications, we may send you information about products, offers, updates, or promotions.

You can withdraw your consent at any time by:

  • Clicking the unsubscribe link in a promotional email

  • Using the opt-out instructions provided in the message

  • Contacting us at pranit@mummyjourney.store

Withdrawing marketing consent does not prevent us from sending necessary order confirmations, download information, payment updates, or customer-support messages.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete and support your order

  • Provide access to purchased digital products

  • Maintain transaction and tax records

  • Resolve complaints or disputes

  • Prevent fraud

  • Meet legal, accounting, and regulatory requirements

When personal information is no longer required, we may securely delete, anonymise, or restrict it, subject to our legal obligations and the retention practices of Shopify and other service providers.

10. Data Security

We use reasonable administrative, technical, and organisational measures to protect personal information from unauthorised access, alteration, disclosure, loss, or misuse.

However, no internet transmission, payment system, or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.

You should never share your OTP, UPI PIN, card PIN, banking password, or account password with us or with anyone claiming to represent MummyJourney.

11. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request information about the personal data we process

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where legally permitted

  • Withdraw previously provided consent

  • Opt out of marketing communications

  • Raise a complaint or grievance regarding our handling of personal information

  • Nominate another individual to exercise applicable rights in circumstances permitted by law

To submit a privacy request, email pranit@mummyjourney.store with the subject line “Privacy Request.”

We may ask you to verify your identity before processing a request. Certain information may need to be retained where required for taxation, accounting, fraud prevention, dispute resolution, or other legal obligations.

12. International Data Processing

Shopify and some service providers may process or store information outside India.

Where such processing occurs, we rely on the safeguards, contractual protections, and security measures provided by the relevant service provider and required under applicable law.

13. Children’s Privacy

Our website and products are intended for adults and are not directed towards children under 18 years of age.

We do not knowingly collect personal information directly from children. If you believe that a child has provided personal information without appropriate parental or guardian involvement, contact us so that we can review and take suitable action.

14. Third-Party Links

Our website may contain links to third-party websites, applications, payment services, or social-media platforms.

We are not responsible for the privacy, security, accuracy, or practices of third-party services. You should review their respective privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, service providers, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the website after an update constitutes acknowledgement of the revised policy.

16. Privacy and Grievance Contact

For privacy questions, data requests, complaints, or grievances, contact:

MummyJourney / Oxygen O2 Technology
Privacy and Grievance Contact: Pranit
Email: pranit@mummyjourney.store
Phone: +91 91457 37272
Address: Pranit Niwas, Baramati, Maharashtra 413102, India
Website: https://mummyjourney.store

We will review and respond to legitimate privacy requests within a reasonable period, subject to identity verification and applicable law.